Mingle City Your Drama-Free Community
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  Frequently Asked Questions
 
How do I delete my profile?
Login to your account. Click on account settings then payments then cancel payment (if you are gold member).  After canceling your paying subscription, then cilck on delete and your profile will be permanently removed from the system
How do I upgrade my account?
Login to your account, click on ACCOUNT SETTINGS, then click on PAYMENTS, then click on CHANGE SUBSCRIPTION.
I've been charged twice for membership, what should I do?
Almost 99% of these complaints are a result of way the credit card companies process your transaction and not actually a duplicate bill. The credit card company places a temporary authorization which is a way the credit card company verifies and secures the funds the day that you place your order but does not actually bill your card until midnight or the following day.  Therefore if you check your credit card/debit card statement online the day or day after you join Minglecity it may appear to be (2) charges but you will eventually see the authorization disappear.
I can't see email or access the chat room?
If you are a free member of Minglecity you will only be able to send a few courtesy emails.  After that you must upgrade to a gold membership to continue using the system.  Chat room access is also available for gold members only.
How do i get my songs to play on my page?
Goto EDIT MY TUNE --> then type artist name, song title and browse to the mp3 on your machine.
Change preferences for weekly notifications
Click on Account Settings (located in your upper right corner), then click on Communications and begin to make your changes.
Did you bill my credit/debit card twice?
No! You most likely are referring to the authorization which is a way the credit card company verifies and secures the funds the day that you place your order but does not actually bill your card until midnight or the following day.
I can't login,what should I do?
Please try clearing your cache/cookies and then login.
How To Clear Your Internet Temp File & Cookies
If you are experiencing problems logging in or out of the site, chat room or the site suddenly appears to load slower then usual, you can usually resolve these issues by simply clearing your internet browser's cookies and temp files. If you are using Internet Explorer, click on tools, then internet options. A box will appear with multiple tabs. Click on the general tab, you will see a section called temporary internet files. There will be (2) buttons in that section, (1) that says delete files and (1) that says delete cookies. Click them both and you're all done. If you using Firefox, click on tools, then clear private data. This will not only make minglecity run better but your entire machine will run more smoothly. You should do this at least every other day or more frequently if you're a true web junkie :)
How To Change Your Preferences For New Member Email Notifications
You may have noticed that you are receiving emails weekly that show you all the new members in your area that fit your match criteria. The results that you see are based off of your MY MATCH CRITERIA settings. If you want to adjust this click on EDIT PROFILE then MY MATCH CRITERIA and select all the options that best suite your needs. The next notification that you receive will reflect the new changes and restrictions you indicate in this section.
How Do I Add Photos to my Profile?

1.Click Add Image 2.Click on Browse so that you can go to location of the photo.  3. Add caption under picture 4 Submit 5. Save & Crop. and your done.

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