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Help Section Match System How does the Match system work? What do the Match system icon colors mean? Membership Why should I get an Premium Membership? What are the prices and subscription plans you offer? Which credit cards do you accept? Why was my subscription automatically renewed? I'm having trouble using my credit card. What should I do? Where do I mail my check or money order when I subscribe? Will my profile still show up if I end my subscription? What's the difference between a Free membership and an Premium Membership? Profile How do I create a profile? How do I update my profile? I forgot my password. Can you tell me what it is? Why am I not getting very many responses from other members? Photos How do I submit photos for my profile? How do I know when my photos are posted? What are the acceptable photo formats if I upload or email them to you? How do I convert my photos into JPG format? How many photos I can attach to my profile? How important is it to include a photo? Search How do I look for members? How do I change my search results? How do I keep members from knowing that I looked at their profile? Show I'm Interested Someone is interested in me. How do I find out who it is? Favorites List Contacting Members How do I contact someone that interests me? Who can contact me? How can I see who has contacted me? How can I see who I have contacted? How do I send messages to other members? How do I initiate an instant audio or video chat? What if I want to contact someone who isn't online? Cancellation How to cancel My Membership ? Refunds New Features

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